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Best Practices for Coaching, Counseling

Wed, Jan 19, 2022 9:00am–12:00pm

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Virtual Training

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Managers, Supervisors, and HR Personnel


Presented by:  Janet May, Sound Employment Solutions

This interactive webinar is designed for any supervisor, employee serving in a lead position, trainer, manager, or any individual responsible for evaluating employee performance. Participants will have the opportunity to engage in interactive discussions and get hands-on experience in providing written and oral feedback using real-life scenarios. 

Participants will learn:  

  • How performance management and accountability support employee engagement
  • Common pitfalls when setting expectations
  • Best practices for setting expectations
  • Tools and strategies for setting themselves and the employee up for success
  • The difference between coaching and counseling
  • What approach will likely work best for different performance situations
  • Factors that may positively or negatively influence how individuals deliver performance feedback and how it is received
  • A formula for providing feedback in a meaningful way
  • How to have progressive performance related conversations
  • How to solicit employee feedback
  • Course is interactive and includes group discussions. It is strongly recommended that participants connect using a device with a microphone and camera capabilities for optimal participation.

  • Participants must register in advance in order to participate