Web-Based Risk Control Training

Through cooperative pooling and association partnerships, the following webinars are also offered to Enduris members. If applicable, your Enduris membership covers the registration fee for any of the webinars listed on this page. Please register through the following links to ensure accurate billing. Please contact us with any questions.  

Enduris Webinars

Occupational Burnout: The Science Behind Stress in the Workplace - Janelle Tarasewicz, Principal Consultant | Aperture EQ

Tuesday, May 31, 2022
9:00 AM - 11:00 AM
Cost: No Charge

Webinar Overview:

In 2019, the World Health Organization (WHO) declared “burnout” as an official occupational syndrome in the International Classification of Diseases (ICD-11). Now, two years into a worldwide pandemic, we are all facing seemingly insurmountable burnout. Whether it’s facing reductions in staffing, dealing with increasingly challenging customer issues, schooling our children at home, or facing the daily depressing headlines – I think it’s safe to say that we all have had an incredible few years. In this training, we will debunk the myths of stress and burnout. While not all stress is “bad” it’s important to recognize that when we reach a certain point the overwhelming nature of occupational stressors can take a cognitive, physical, and organizational toll. By recognizing the warning signs of burnout, we can better alleviate the consequences of occupational stress and put measures in place to help avoid it in the first place.

Learning Objectives:

  • The science behind how our brain and bodies react to stress, both short-term stress as well as long-term (or chronic) stress.
  • Understand the definition of occupational burnout and the factors that contribute to this type of organizational strain.  
  • Recognize the key components of the workplace environment that contribute to occupational burnout.
  • Tips and tools for managing individual stress and burnout, as well as occupational and team pressures.
  • Best practices for managing our teams and communicating clearly during times of stress, including delegation practices that provide clarity for our teams and our organizations.

Participants must register in advance in order to participate. 


Approaching Supervisory Situations with Confidence - Janet May, Sound Employment Solutions

Wednesday July 27, 2022
9:00 AM - 12:00 PM
Cost: No Charge

Webinar Overview:

This scenario-based webinar is designed for new supervisors, supervisors who would like a refresher, leads, and aspiring supervisors to help them become comfortable dealing with some of the less frequent but risky supervisory issues that may arise, as well as some of the more frequently occurring but challenging supervisory issues. Participants will work through real-life scenarios and then hear about best practices from the instructor. The webinar will provide tips regarding giving feedback specific to behavioral issues, as well as providing guidance regarding harassment, discrimination, and retaliation issues. The webinar will also cover other employee risk issues such as intoxication, workplace violence, ethics, disability accommodation, and labor relations. Participating in resolving the scenarios is highly encouraged so that different ideas and approaches can be explored. At the end of the webinar, participants will have gained knowledge regarding:

  • How to recognize when an employee issue presents risk for the supervisor and/or organization
  • What to say and not say when confronted with these challenging supervisory issues
  • How to minimize potential risk in advance
  • What resources may be available to supervisors when facing these various situations

Participants must register in advance in order to participate. 


Practical Considerations When Revising Your Yearly Appraisal System - Janet May, Sound Employment Solutions

Tuesday June 14, 2022
10:00 AM - 11:30 AM
Cost: No Charge

Webinar Overview:
Employee evaluations, when done correctly, continue to be a valuable tool for encouraging employee engagement and supporting our employees in achieving desired results. Yet many traditional appraisal systems are so mired in detail and process that they have lost their ability to support our agencies and our employees and instead are hated by supervisors and employees alike. Not surprisingly, many public employers are looking to follow the lead of their private sector counterparts in trying to revamp their systems in ways that simplify the process while providing more meaningful feedback that supports growth, development, productivity, and where needed, real change. While a laudable goal, in doing so many agencies are adopting new systems without fully exploring key considerations of what will work best in their specific circumstances and end up trading one problematic system for another. The system is then viewed with even more skepticism by employees and supervisors.

This interactive seminar will explore some of the emerging trends and options and then identify some of the key questions agencies should ask before adopting a new system. Participants will also identify key stakeholders and strategize on techniques for getting their input and buy-in. Finally, participants will discuss the important role training plays in the success of any new system, the need to sell the benefits of the new system, and the importance of post-implementation evaluation of the system’s effectiveness with a willingness to adjust the process where warranted.

Participants must register in advance in order to participate. 


APIP Webinars

Enduris places members’ property coverage with the Alliant Property Insurance Program (APIP), the largest single property placement in the world.

In an effort to help members address complex risk control issues, Alliant’s Risk Control Consulting is presenting a series of one-hour, web-based safety training programs at no additional charge.  The risk control and property insurance presenters are considered experts in their field of work.

Additional details:

  • The webinars are targeted to the unique hazards associated with property loss.
  • This is an audio-plus-web format that enables participants to receive risk control/safety training without leaving their facility. All that is needed is a windows-based computer, audio (speakers) and high speed internet connection.
  • Since the programs are delivered live, participants are able to send their questions electronically to the presenter.
  • You can choose to participate in selected programs, or the entire series.
  • All programs are recorded for future playback.
  • Registration is allowed 3-4 weeks in advance of each webinar. 
  • All training programs will be held from 10 a.m. to 11 a.m. Pacific Standard Time.

MRSC Webinars 


Building a Great Workplace Culture in a Time of Change
Thursday, May 19, 2022
11:00 AM - 12:00 PM
Cost: $35

Webinar Overview:
Workplaces are going through a time of tremendous stress and change. The office culture is in a period of transformation as the result of COVID, “The Great Resignation,” challenges with employee recruitment and retention, changing expectations of leadership, and a rethinking of the conventional idea of success. Building a positive work culture takes an intentional effort, whether your staff is fully working in-person, or the office has a significant number of teleworkers.

Educational Objectives:
During this webinar, you'll learn practical tips from local governments that are undertaking purposeful efforts to ensure that all staff feel connected and can thrive in the new workplace environment.

Local government leaders, elected officials, managers, directors, supervisors, and HR staff interested in engaging employees and building a positive workplace culture.


  • Charlie Bush, Sedro-Woolley City Administrator. Charlie Bush began serving as the Sedro-Woolley City Administrator in November 2021. He is responsible the management of the City and implementation of public policy, under the direction of the Mayor. Prior to joining Sedro-Woolley, Charlie served over 22 years with the cities of Sequim, Issaquah, Prosser, and Bellevue in Washington and Phoenix and Glendale in Arizona. He held positions in city management, worked as a development services director, and worked as a full-time economic developer. Charlie holds a master’s degree in Public Administration from the nation’s top ranked program, Syracuse University’s Maxwell School of Citizenship and Public Affairs, and has a Bachelor of Arts Degree in Political Science from Wittenberg University.
  • Andrea Snyder, Issaquah Deputy City Administrator. Andrea Snyder has served as the Deputy City Administrator at the City of Issaquah for over three years. Andrea is responsible for overseeing the Public Works and Community Planning and Development departments, as well as special projects of strategic importance to the Mayor. Prior to serving as the Deputy City Administrator, Andrea worked as an Economic Development Manager for both the City of Burien and the City of Issaquah. Andrea holds a master’s degree in Public Administration from University of Washington’s Evans School of Public Affairs and has a bachelor’s degree in Legal Studies from the University of Wisconsin-Madison.
  • Tracy Burrows, Executive Director, MRSC. Tracy has over 20 years of local government and non-profit experience, specializing in growth management, transportation, and general city management issues. She was the legislative liaison for the Seattle Department of Transportation, leading efforts to develop a transportation funding ballot measure and advocating on behalf of the city on policy transportation issues. She has also served as the City of Kirkland's intergovernmental relations manager. 

Payment Policy: Payment for this webinar is completed online by credit card only. If you need to be billed, there will be a $5.00 administrative fee added to your registration fee. Please contact jrice@mrsc.org if you need to request an invoice for this webinar.

Refund Policy: Refunds of the webinar fee will be provided in full if registration is canceled before Wednesday, May 18 at 11:59 PM. After that, refunds will be provided minus a $5.00 administrative fee up until the start of the webinar. Please contact jrice@mrsc.org if you need to request a refund on the morning of the webinar.

If you are registered for the webinar and unable to attend, you will still be able to view the recorded webinar afterwards. However, if you cancel your registration, you will not receive a link to the recording.