Sheryl Brandt, Executive Director

Rafaela Ortiz, Ph.D. Chief Operating Officer

Alric Balka, Director of Operations

Shawna Masterton, Executive Assistant

Ryan Wilson, Technology/Business Systems Coordinator

Claims & Risk Management

Susan Looker, Director of Claims

Kelly Allen, Legal Counsel

Lisa McMeekin, Claims Analyst

Carrie M. Miller, Claims Analyst

Kathy Johns, Claims Associate

Kim Lewis, Claims Associate 

Member Relations

Joe Davis, Director of Risk Management and Member Relations

Sindy Joseph, Member Relations Coordinator


Kimberly Millikan, Director of Finance

Eric Swagerty, Financial Analyst

Brittnay Desjardins, Financial Accountant 


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