Fostering Effective Team Communications
PRESENTER:
Janet May, Sound Employment Solutions
AUDIENCE:
This program is designed for supervisors of all levels.
DESCRIPTION:
Effective teamwork is critical to a productive and satisfied workforce. Yet even some of the most positive teams may experience periods of frustration and conflict that they do not have the skills to handle appropriately. This seminar is for workgroups who are interested in strategies for encouraging strong team communications and outstanding internal customer service. Seminar participants will learn:
LEARNING OBJECTIVES:
- The key characteristics of an effective team.
- The importance of personal and professional accountability.
- How all employees are interconnected.
- How to foster cooperation and coordination by containing barriers to teamwork such as conflicting communication styles, negativity, gossip, and bullying.
- How to resolve conflict and achieve an understanding of ongoing work relationships.
- The importance of showing appreciation, and tips for recognizing and celebrating team accomplishments.
Participant Expectations:
- Participants are expected to have video camera capabilities and must fully participate in small group breakouts and other group interactive activities using audio or chat features as instructed by the trainer.
- Participants must attend the entire training to receive attendance credit.
- Participants must register in advance to participate
- Cancelation is required at least two business days prior to the webinar
