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Supervisor Boot Camp

Aug 9 - 11, 2021 9:30am–12:30pm

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Location:

Virtual Training

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Supervisor Boot Camp
This virtual course is a two-part "live" and interactive class held on two separate days

Audience:

New and upcoming supervisors, as well as current supervisors who would like a refresher.

Description:

Despite our organization's best intention, we often find ourselves in a position where we've promoted a promising new leader, but don't have the time or resources to provide them the necessary supervisor training. They are fantastic at their jobs (hence the well-deserved promotion). However, this doesn't always translate into providing the tools needed to tackle their new assignment - managing their team. This training will cover a wide variety of topics for supervisors, with the ultimate goal of equipping them with the necessary tools to be successful in their role.

Learning Objectives:

  • Communication techniques, including active listening skills and tools to help you modify your communication style based on the audience and the situation.
  • The basics of communication, respect, and trust in the workplace
  • How to approach common issues that new supervisors face – such as being promoted from within, "inheriting" a problem from a previous supervisor, and how to avoid being viewed as a micromanager.
  • Setting expectations for your team and how to reinforce those expectations if staff are not achieving them.
  • The difference between feedback, coaching, and counseling - the various techniques for each of these tools and in what context to apply them
  • Having a difficult conversation with your employee, and what you should document after the fact.
  • Overview of the performance evaluation process and how to provide necessary feedback to your team.

Class Format and Attendance:

  • This course will have two "live" online classes that meet from 9:30 a.m. to 12:30 p.m.
  • Course is interactive and includes group discussions. It is strongly recommended that participants connect using a device with a microphone and camera capabilities for optimal participation.
  • Registration covers both dates and commits attendee to both sessions. Attendance to both sessions is required. No modifications.
  • Participants must register in advance in order to participate.
  • Registration required two business days prior to the training date.

Cancellation Notice:
Cancellation is required prior to the training date.  Registrants failing to cancel will be invoiced for a $100 No-Show fee.