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New Supervisor Boot Camp

Thu, Mar 5, 2020 9:00am–4:00pm

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City of Issaquah - Eagle Room
130 E Sunset Way
Issaquah, WA 98027


New Supervisor Boot Camp

Congratulations on your promotion!  So...now what do you do?


New supervisors or supervisors looking for a refresher.


Despite our organization's best intention, we often find ourselves in a position where we've just promoted a promising new leader, but don't have the time or resources to provide them the necessary supervisory training.  They are fantastic at their jobs (hence the well-deserved promotion).  However, this doesn't always translate into providing the tools needed to tackle their new assignment - managing their team.  This training will cover a wide variety of topics for new supervisors, with the ultimate goal of equipping them with the necessary tools to be successful in their new role.

Participants will learn:

  • Communication techniques, including active listening skills and tools to help you modify your communication style based on the audience and the situation.
  • How to approach two common issues that new supervisors face - being promoted from within, and when you "inherit" a problem from a previous supervisor.
  • Setting expectations for your team and how to reinforce those expectations if staff are not achieving them.
  • Having a difficult conversation with your employee, and what you should document after the fact.
  • Overview of the performance evaluation process and how to provide feedback to your team.

    Cancellation is required prior to the training date.  No-Shows will be billed.