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Best Practices for Coaching, Counseling and Transitioning to Discipline

Wed, Aug 26, 2020 9:00am–4:00pm

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Oak Harbor Fire Department, Station 81
855 E. Whidbey Avenue
Oak Harbor, WA 98277



Managers, Supervisors, and HR Personnel


Presented by:  Sound Employment Solutions

This interactive six hour workshop is designed for any supervisor, employee serving in a lead position, trainer, manager, or an individual responsible for evaluating employee performance or recommending/issuing discipline.  Participants will have the opportunity to engage in interactive discussions and get hands-on experience in providing written and oral feedback using real-life scenarios. 

Workshop attendees will learn:  

  • The importance of giving timely and honest performance feedback throughout the year
  • How to give meaningful performance/behavioral related feedback
  • The differences between coaching and counseling
  • What approach will likely work best for different performance situations
  • How to develop solutions to performance concerns
  • How to solicit employee input, set meaningful performance goals and outline an improvement plan
  • How to have progressive performance related conversations
  • Techniques for managing more complex performance related problems
  • How to document the progression of the employee's performance
  • How to draft performance documents such as evaluations and performance improvement plans
  • What role (if any) the union may play in a performance related meeting
  • Factors to consider when it is time to transition to a disciplinary meeting

Cancellation is required prior to the training date.  No-shows will be billed.