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Approaching Supervisory Situations with Confidence

Wed, Oct 25, 2017 9:00am–12:00pm

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Location:

WCIA Office-Training Room
320 Andover Park East
Tukwila, WA 98188

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Audience:

This scenario-based, three-hour class is designed for new supervisors, supervisors who would like a refresher, leads and aspiring supervisors to help them become comfortable in dealing with some of the less frequent but risky supervisory issues that may arise. 

Description:

Presented by:  Sound Employment Solutions

Participants will work through real-life scenarios dealing with such issues as disability accommodations, leave requests, incidents of harassment, ethics violations, employee impairment, workplace violence and employee procedural rights.  Participants will gain confidence and improve their communications with their employees by learning how to handle these difficult situations.  At the end of the class, the participants will have gained knowledge regarding:

  • How to recognize when an employee issue presents risk for the supervisor and/or organization
  • What to say and not say when confronted by these challenging supervisory issues
  • How to minimize potential risk in advance
  • What resources may be available to supervisors when facing these various situations